Various Projects | Participle

Service & Interaction Design

Collaborating with several teams of designers and researchers I've worked on many projects at diverse stages in the development of services. These include creating an online goal-setting service and a service component to visualize healthy personal networks for our health project, an online employment networking tool, and an online service that fosters better connections between social workers and the families they work with.

Various Projects | Participle

Service Design Tools

To enable information gathering, user research and brainstorming workshops I collaborated with researchers on many projects to design specific tools at all stages of the service design process. From the familiar service blueprint to more bespoke measurement tools for a service prototype.

Storyboard and blueprint for a health service.

User personas and workshop pamphlets for a service directed at those over 60.

Measurement tools for the staff of a service prototype.